Failure to attend treated as late cancellation and no refund will be given.Between 1 and 14 calendar days (inclusive) = no refund will be given.Between 15 and 28 calendar days (inclusive) = 50% refund minus a £29.50 administration fee.29 calendar days’ notice or more before the start date of the course = full refund minus a £29.50 administration fee.The appropriate cancellation charge will apply based on the cost of your booking, as shown below: Changes will become effective on the date of emailed confirmation being received.Name substitutions can be made by email at any time before the course date without penalty.All requests for cancellations and/ or transfers must be received by email.It may be necessary, for reasons beyond the control of OACP, to change the content and timing of the programme, the date, the venue or the tutor.No certificate(s) shall be issued whilst there is an outstanding balance (including interest on overdue balances and statutory compensation) due to OACP.If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address. OACP will send all correspondence via email to the email address provided on the booking form.Failure to attend the course will result in the full cost being incurred.If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact OACP to arrange for them to be reissued.Instructions will be sent via email to the email address provided on the booking form. It is the responsibility of the individual completing the course registration/booking form to ensure joining instructions are received by the candidate.Candidates will receive joining instructions via email to the email address provided on the booking form.claim interest and statutory compensation pursuant to the Late Payment of Commercial Debts (Interest) Act 1998.charge interest on the overdue amount at the rate of 8% per annum above the base rate of Nat West Bank PLC from time to time (which interest will accrue daily until the date of actual payment, be compounded quarterly, and be payable on demand) or,.If any amount properly due to OACP under, or in connection with, these terms and conditions remains outstanding beyond the due date OACP may:.Payment must be made in Pounds Sterling by cheque, credit/ debit card or BACS.Invoices will be sent via email to the email address provided on the booking form and must be paid within 30 days of the invoice date or not later than 1 working day prior to the start of the course, whichever date occurs soonest (the “due date”).Course fees are payable upon booking unless a valid, authorised Purchase Order is provided and accepted.Purchase Orders shall not be accepted from any customer at any time during which the customer's account is placed on "stop" due to default.Customers must first supply a completed Customer Information Form upon request. Acceptance of Purchase Orders is subject to OACP’s prior approval for credit terms.Purchase Orders may be accepted in lieu of payment at time of booking at OACP's sole discretion.Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract. Important: OACP’s acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Upon receipt of your booking form, and subsequent payment your place(s) will be confirmed.If a course registration/booking form is completed by an individual other than the named candidate, it is the responsibility of the employer to ensure the candidate is suitable for the course and has the relevant experience.Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your training needs and that you are able to meet pre-requisites, where stated.For current course costs and dates, please refer to our website.This personal information is used only to ensure good access and training experience. IMPORTANT: When booking training, please let us know if you have a disability or condition that we need to know about, including your dietary needs if lunch is provided, or any other learning support needs. In this Policy, OACP means Oxfordshire Association of Care Providers CIC. Please note these Terms and Conditions may be subject to change without notice. OACP accepts firm bookings through the OACP website, by email and phone – in making such bookings customers accept this Course Terms and Conditions and Cancellation Policy.Ĭontacts details for OACP are at the end of this document. These Terms and Conditions are effective from 18th November 2017. Course Booking Terms and Conditions and Cancellation Policy
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